Regulation

Financial Ombudsman Service is “unfit for purpose”


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Victoria Hewson quoted in City AM

Victoria Hewson quoted in The Times

New research by IEA Head of Regulatory Affairs Victoria Hewson has been reported in The Times. Victoria’s new paper suggests that the Financial Ombudsman Service (FOS) is unfit for purpose and “acts against the interests of consumers as a whole”.

The report highlighted major flaws in the FOS, such as failing to “providing value for money” and restricted market competition.

Read the full article here.

Read the report here.



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