Behavioural economics has become a key part of policy-making in recent years, and a number of UK regulators have drawn on its insights in their regulatory decisions. There has particularly been a focus on customer signalling and the guidance of customer behaviour, especially in light of both the retail banking and energy market CMA investigations. This lecture will examine what lessons can be taken from these examples and what future guidance behavioural economics might offer for regulators.
Speaker: Mike Walker,
Chief Economic Advisor, Competition and Markets Authority
Respondent: Philip Booth,
Editorial and Programme Director, Institute of Economic Affairs
Please be aware this event is not administered by the IEA and there is a fee charged for attending. If you wish to attend you must register at the link below
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