08:00 - 17:00
How can future retail market design best unlock the full potential of innovation and competition? How could the unbundling of functions from suppliers work in practice? How can more seamless entry for innovative and disruptive propositions be enabled? What alternative default arrangements for the disengaged will be required after the expiry of the default tariff cap. How can vulnerable customers best be protected in a new market design? Will energy become a service or will there be further commoditisation? What will be the role of the tech giants as the market develops?
Speaker: Mary Starks, Executive Director, Consumer and Markets Directorate, Ofgem
Respondent: Natasha Hobday, Group Policy and Regulation Director, Shell Energy