Kate Andrews writes for The Telegraph

Kate Andrews, News Editor at the Institute of Economic Affairs has written for The Telegraph on the rise of the consumer revolution.

In her article Kate argues that customers clearly feel it’s open season on Southern Rail because of its poor performance. But as crucial services like the NHS deteriorate, they will not be safe from patient demands. And the most serious consequences will be for politicians who have failed to propose solutions.

Read the full article here. (££)